Terms of Service

By accessing or using the Wild Factor website (cocowildfungus.com), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use the site. These terms apply to all visitors, customers, and wholesale partners.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the site. Prohibited conduct includes, but is not limited to:

• Using the site to transmit unlawful, fraudulent, or misleading content.
• Attempting to gain unauthorized access to any part of the site or its systems.
• Scraping, reproducing, or redistributing site content for commercial gain without our written permission.

All content on this website — including but not limited to product images, photographs, descriptions, written copy, logos, branding, packaging designs, and the Wild Factor name — is the property of Wild Factor or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any of this material without our prior written consent. Product imagery and descriptions may be used by authorized distributors solely under a separate written agreement.

We strive to display our wild mushrooms, truffles, and other products as accurately as possible. However, because our products are natural and wild-foraged, slight variations in size, color, aroma, and appearance are normal and are not defects.

• All pricing, weights, and availability are subject to change without notice and are confirmed at the time of order.
• Wholesale terms, minimum order quantities, and shipping arrangements are agreed separately in writing.
• We reserve the right to refuse or cancel any order at our discretion.

The website and all content, products, and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Wild Factor disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the site will be uninterrupted, secure, or error-free, or that any defects will be corrected. Product suitability for any specific use is the responsibility of the buyer.

To the maximum extent permitted by applicable law, Wild Factor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenue, arising out of or in connection with your use of the website or products, even if advised of the possibility of such damages. Our total liability, if any, shall not exceed the amount paid for the relevant order.

You agree to indemnify and hold harmless Wild Factor, its partners, and personnel from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the website or your violation of these terms.

These Terms of Service are governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict-of-law principles. Any dispute arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Yunnan, China. For international customers, nothing in this section overrides any mandatory consumer protections that apply in your jurisdiction of residence.

We may revise these Terms of Service from time to time. The most current version will always be posted on this page with an updated "Last updated" date. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Questions about these Terms of Service? Reach out to us:

• Email: eric@cocowildfungus.com
• WhatsApp & WeChat: 0086-13794616165 (Vivian, General Manager)
• Location: Yunnan, China